Changes to the way people join the Housing Register

Demand for housing in Nottingham is very high. If you're in housing need, we want to help you find a home that’s most suitable for you.

To help us do that, we’re making some changes to the way people join Nottingham’s Housing Register that will come into effect during December.

The aim of the changes is to reduce the time that people are waiting for a home, by supporting people to use the most suitable housing option for them.

Currently, we ask anyone wanting to join the Housing Register to answer some questions on the HomeLink website. This acts as a guide for people to see whether they will be eligible to join, or if other options would be more suitable.

From December, this system will be replaced and anyone wanting to apply to join the Housing Register will need to complete a small number of pre-eligibility questions through Housing Online.

Depending on the answers you give, people that are eligible, will then be asked to complete some mandatory pre-tenancy training. When this has been done, you will then get a reference number that will allow you to complete an online application.

If you're not eligible you'll be given advice and help on other housing options that are available – mutual exchanges, private rental (including LiviNG, the market rent arm of NCH), options if you're homeless, for example.

These changes will affect new applications made after we go live with the new system, and not anybody who is already on the Housing Register.

By making sure that only people that are likely to be accepted to join the Housing Register can make an application, we can make sure we’re better supporting everybody who is looking for a home.

Much less staff time will be spent assessing applications, and more time can be spent providing suitable help and advice to customers whatever their housing need.