Our service standards

We're developing a new set of service standards so that you know what you can expect from us. 

Our new service standards will include: 

  • Allocations service standard
  • Anti-social behaviour (ASB) service standard
  • Caretaking service standard
  • Customer Service standard
  • Domestic violence service standard
  • Independent living service standard
  • New home service standard
  • Rents service standard
  • Repairs and maintenance service standard 
  • Tenancy and Estate Management service standard
  • Tenant Involvement service standard

Please contact us if you'd like to know more, or come back soon to see which new standards have been added.