Our service standards
We're developing a new set of service standards so that you know what you can expect from us.
Our new service standards will include:
- Allocations service standard
- Anti-social behaviour (ASB) service standard
- Caretaking service standard
- Customer Service standard
- Domestic violence service standard
- Independent living service standard
- New home service standard
- Rents service standard
- Repairs and maintenance service standard
- Tenancy and Estate Management service standard
- Tenant Involvement service standard
Please contact us if you'd like to know more, or come back soon to see which new standards have been added.