Common questions about choice-based lettings

HomeLink is likely to be a new concept and you may have a number of questions to ask.

Some of the most common ones are shown below.

There are more common questions in the Guide to Nottingham HomeLink booklet as well.

If your query has not been answered after checking them out, please contact us - details are on the left.

Question	Answer
Will I have a choice whether to use Nottingham HomeLink or not?	No. All Nottingham City Council properties will be advertised through Nottingham HomeLink. You will not be offered a property unless you bid through Nottingham HomeLink (except in exceptional circumstances).
I don't understand how to use the system. Can I get some help?	Yes. Please contact your local housing office by calling 0845 330 3131.
Can I refuse an offer?	Yes. You are free to refuse offers of housing from Nottingham City Homes. However, if you refuse four offers you would be invited for an interview to discuss your requirements again.
Which properties can I bid for?	The advert will tell you - but also when placing a bid online or by telephone, you will be told if you are able to bid for that property or not. If you are not able to bid for a property, you will not be allowed to do so.
How will I know which properties are suitable for disabled people?	All adapted properties will be clearly shown in the advert. However, the suitability would still need to be checked by your Occupational Therapist before you accept an offer.
When will the eleven housing associations join Nottingham HomeLink?	There are already 8 Housing Associations who have joined Homelink - NCHA, Family First, Places for People, Tuntum, Derwent Living, Longhurst Homes, Accent Nene and Spirita (formerly Metropolitan Housing). The rest are expected to join shortly.
How long do I have to bid for properties I am interested in?	Property adverts will appear on the website from Friday and in the Nottingham Evening Post on Monday. You will have until midnight on Wednesday to place your bids.
Will you tell me when my bids have been unsuccessful?	No. Unfortunately there will be too many bids for each property for Nottingham City Homes to contact everyone who has been unsuccessful. We publish feedback on how each property was allocated with the property adverts each week. If you have not heard from us 10 days after the bidding cycle ends, you have not been successful.

For more information, please go to 'Contact us' at the top of this page.